Privacy Policy for Passenger

BlissDrive(An unit of TRINYA (OPC) PRIVATE LIMITED) recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://blissdrive.in, other online and offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Information we collect For Passengers:

Contact information: We might collect your name, email, mobile number, city, state, pin code, country and IP address.

Information you post: We collect information you post in a public space on our website or on a third-party social media site belonging BlissDrive (An unit of TRINYA (OPC) PRIVATE LIMITED).

Demographic information: We may collect demographic information about you or any other information provided by you during the use of our website. We might collect this as a part of a survey also.

Location Data: We collect GPS location data from your mobile device to provide location-based services, including but not limited to:

• Finding nearby cabs, autos, or bikes: We use your location to match you with available drivers near your location.
• Accurate ride tracking: Your GPS location helps us track your ride in real-time and improve service accuracy
• We collect your location data only while you use the app. You can choose to allow or deny location permissions, but some services, such as ride booking and tracking, require location access to function properly.

We collect information in different ways: We collect information directly from you when you fill any online Fees Payment form that we include in our website or social media handles. We also collect information if you post a comment on our websites or ask us a question through phone or email.

Other information: If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

Data Usage and Protection

• We do not use your location data for any purpose other than providing our service.
• Your location data is stored securely and is only shared with drivers and third-party services necessary to complete the booking process. We ensure that location data is deleted or anonymized after it is no longer needed for service delivery.

LINKS TO OTHER SITES

Our Service may include links to external websites. If you click on one of these third-party links, you will be taken to that site. Please be aware that these external sites are not under our control. We strongly encourage you to review the Privacy Policy of any website you visit. We are not responsible for the content, privacy practices, or policies of these external sites or services.

CHILDRENS PRIVACY

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will promptly delete it from our servers. If you are a parent or guardian and believe your child has shared personal information with us, please contact us so we can take appropriate action.

DELETE USER DATA

You can remove all your data from our system by deleting your account through the profile page in the mobile app.

Once you delete your account:

1. All your data will be permanently removed from our system, including your profile image, email address, phone number, booking history, and any other associated information.
2. Deleted data and accounts cannot be recovered.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Please check this page occasionally to see any updates. We will announce any changes by posting the new Privacy Policy here.10th June , 2024.

UNDERTAKING (For Passenger):

I understand that BlissDrive App operates as an aggregator service, connecting customers seeking rides with available cabs. I acknowledge that any fare incurred for travel through BlissDrive App will be paid directly to the driver. BlissDrive App is not involved in the financial transactions between myself and the driver.

For any queries kindly mail us at info@blissdrive.in